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PIH Health
Senior PACS Imaging Technician
Career Insights for Systems Support Specialist
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What they do
A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
$74,021 / year median in California
+0% projected growth
Job Description
Reporting to the Manager, Enterprise PACS Administrator, this individual is expected to provide exemplary technical support to internal and external customers by performing a wide variety of tasks utilizing digital and Picture Archive Communication Systems (PACS) technology and all associated applications. This person will assist in full management and support of all radiology electroninc systems, including but not limited to PACS, PowerScribe; the PowerConnect and Stratus software suites, View Point, Vitrea, Syngo.via, Radimetrics, and Viz.
AI. This person is expected to facilitate the training of onboarding radiologists; as well as technologists, referring physicians and other clinical users. This person will be responsible for participating in the implementation of additions and changes within the organization and radiology associated applications, including software and hardware. This person will act as a liaison among the Radiology and Information Systems departments. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram .
AI. This person is expected to facilitate the training of onboarding radiologists; as well as technologists, referring physicians and other clinical users. This person will be responsible for participating in the implementation of additions and changes within the organization and radiology associated applications, including software and hardware. This person will act as a liaison among the Radiology and Information Systems departments. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram .