Aircraft Maintenance Technical Support

Pilatus Aircraft USA Ltd

•

Broomfield, Colorado

•

PERMANENT

Updated 09/07/2026

Job Description

Job Summary

Pilatus is hiring Aircraft Maintenance Technical Support to join our team in Broomfield, CO. In this role, you will be responsible for providing front line maintenance technical support to Service Centers and operators of Pilatus business aircraft. You will serve as a subject matter expert in identifying and resolving maintenance technical issues and providing feedback to customers. A successful person in this position will act as a liaison between operators, service facilities, vendors, and Pilatus to return aircraft to service in a most expeditious manner. Take your career to the next level with Pilatus Business Aircraft Ltd!

Essential Duties/Responsibilities

Provides maintenance technical assistance in person, over the telephone, e-mail, and online portal

Advises and supports customer or other personnel in aircraft technical needs

Records customer technical issues and maintains accurate support database

Participates in 24/7/365 technical support coverage on scheduled rotation

Identifies product improvement opportunities and communicates them appropriately

Other Duties/Responsibilities

Reviews all publications (AMM, IPC, POH, SB) for technical accuracy

Submits publication corrections and additions to Pilatus for review and implementation

Assists various Pilatus departments as requested and/or required by company procedures

Assists with Maintenance Training class instruction

Provides technical expertise for warranty and CrystalCare claims processing

Participates in trade shows and demo tours

Requirements

Skills/Qualifications

FAA A&P or other equivalent CAA license required, IA preferred

Minimum 5 years of related experience in aviation required

Minimum 1 years of Pilatus aircraft knowledge and turbine engine maintenance experience preferred

Excellent problem solving and analytical skills

Team oriented and self-motivated; capable of handling multiple, simultaneous projects and tasks

Professional manner and excellent oral/written communication skills essential

Strong computer skills with proficiency in MS Office Professional software

Ability to travel on short notice (~10, up to 2 weeks at a time), both domestically and internationally

What We Offer

11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus

90 of medical, dental, and vision premiums paid for single coverage and 80 for family coverage, averaging $9,600 annually

Monthly health savings account (HSA) contributions totaling $2,250 for single coverage and $3,000 for family coverage annually

401(k) retirement plan matching up to 6

Life and long-term disability insurance premiums paid in full

Tuition assistance available annually after the first year

The salary range for this position is $78,500 - $105,975 per year depending on experience. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pilatus Business Aircraft Ltd was founded in Broomfield, Colorado in 1996. Pilatus' new 118,000 square foot facility is custom-designed to conduct aircraft interior and exterior completions for all PC-12 NGX and PC-24 aircraft delivering to North and South America. This new completions center consolidates the operations Pilatus has performed at the Rocky Mountain Metropolitan Airport for over 20 years.

With over 3,000 employees and about 200 apprentices at its headquarters in Stans, Switzerland and completion center in Broomfield, Colorado, the Pilatus family unites people from over 40 countries. We offer a secure, innovative, international, and sustainable work environment. Courage, vision, and outstanding performance have made us a strong company. Our culture is shaped by a high level of quality awareness, close customer relationships, and a high degree of employee commitment.

Pilatus Business Aircraft Ltd provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To submit a paper application, please mail your resume to 12300 Pilatus Way, Broomfield, CO 80021

Attention:

Human Resources. No walk-ins please. If personalized assistance is needed to complete an online application for this position, please email employment.uspilatus-aircraft.com with your request.

Salary

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