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Stratus Information Systems

Help Desk/System Administrator

Entry-Level JobVerifiedNo experience needed

Pay: $18–$22/hr

Posted: 3 weeks ago

Location: Fort Collins, CO (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Help Desk Technician / Analyst

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$53,106 / year median in Colorado

+2% projected growth

Explore Career

Job Description

Help Desk/System Administrator Stratus Information Systems - 1.0 Fort Collins, CO Job Details Full-time $18 - $22 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Computer operation In-person customer service Direct client contact Equipment troubleshooting Windows Desktop (troubleshooting support) Desktop applications Productivity software Desktop administration Full Job Description Job description Full time opening in our Fort Collins, CO office for an Network Analyst/PC Support. This is an in-person position.

Responsibilities and requirements include:

1. Provide support including servicing servers, workstations, and networking equipment. 2. Ability to work directly onsite with customers. 3. Ability to work cohesively within a high-performance team environment. 4. Good analytical, communication and troubleshooting skills. 5. Knowledge of Windows operating systems and a variety of basic Microsoft software packages. Experience with Office 365, Active Directory, virtualization technologies, and networking is desirable but not required. SIS offers a competitive compensation package including employee medical, dental, life insurance, and generous leave accrual.'

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Job Type:

Full-time Salary:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Supplemental pay types: Bonus pay Commission pay Ability to commute/relocate: Fort Collins, CO 80525: Reliably commute or planning to relocate before starting work (Required)

Experience:

Help desk: 1 year (Preferred)

Windows:

1 year (Preferred)

Work Location:

One location (In-person)

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person