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Support Analyst

Job

Harris Computer Systems

Fort Collins, CO (In Person)

Part-Time

Posted 2 weeks ago (Updated 6 days ago) • Actively hiring

Expires 5/31/2026

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Job Description

Support Analyst Harris Computer Systems - 3.2 Fort Collins, CO Job Details Part-time 6 days ago Qualifications Application Integration Customer communication Operating systems Technical documentation Software installation Databases Customer support ticket management Technical writing Technical troubleshooting support 1 year Entry level
Full Job Description Responsibilities:
Handle support calls or tickets. Installing and updating product line applications, integrated 3rd party applications, and operating system and/or database applications. Exercise sound professional judgment in investigating technical problems. Collects detailed information to categorize requests to establish a method of resolution. Documentation of all customer communication through tickets.
Requirements:
1+ year(s) of customer service experience in a technical environment or relevant experience Proven problem-solving abilities Proven verbal skills and exceptional written skills Experience in technical documentation Ability to multi-task effectively Work well autonomously

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