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Creative Financial Staffing

Help Desk Technician

Pay: $47,000–$58,000/yr

Posted: 3 days ago

Location: Keenesburg, CO (Onsite)

Last Updated: 19 hours ago

Hours: Full-Time

Expires: 10/5/2026

Career Insights for Help Desk Technician / Analyst

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Based on Colorado data

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$53,106 / year median in Colorado

+2% projected growth

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Job Description

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Looking to grow your IT career in a hands-on environment where you'll gain exposure to modern technologies, work closely with IT leadership, and directly impact a rapidly expanding organization? This is an excellent opportunity for someone who enjoys supporting users, managing devices, and building a long-term career in IT.

Help Desk Technician Salary:

$47,000 – $58,000

Why This Opportunity Stands Out:

Join a growing organization where IT is highly visible and critical to daily operations
Work directly with IT leadership and gain mentorship from a small, collaborative technology team
Build experience across Microsoft 365, Intune, endpoint management, security, and device lifecycle support
Gain exposure to Windows, macOS, iOS, and Android environments
Make a meaningful impact supporting employees across multiple departments and locations
Expand your technical skills beyond traditional help desk work through asset management, procurement, security, and A/V support
Enjoy a stable, full-time opportunity with long-term growth potential
Be part of a culture that values reliability, initiative, customer service, and continuous learning Key Responsibilities for the

Help Desk Technician:

Provide Tier 1 support for Microsoft 365, Exchange Online, SharePoint, and user access issues
Configure, deploy, and support Windows, macOS, iOS, and Android devices
Manage mobile devices and endpoint enrollment through Microsoft Intune and MDM solutions
Troubleshoot hardware, software, printer, connectivity, and application issues
Maintain accurate IT documentation, device inventory, and support records
Support hardware procurement, onboarding activities, security initiatives, and audio/visual technology setups Qualifications for the

Help Desk Technician:

1-2+ years of IT support, help desk, or desktop support experience
Experience with Microsoft 365, Intune, Exchange Online, SharePoint, and Microsoft Endpoint Manager
Experience supporting Windows, macOS, iOS, and Android devices
Knowledge of networking fundamentals, user access management, and endpoint security best practices #LI-BE1 #

INSEP2026

EB-7812147247