Job Announcement - Help Desk Technician Date Posted 8/26/26 Huwa Enterprises is a nationally renowned land reclamation and restoration company, that has successfully reclaimed over 3 million acres of land across 43 states in the US. We use innovative approaches based in science and environmentally sounds practices in our work, and we continue to innovate as we partner with clients in specialty areas such as land reclamation, renewable energy, civil infrastructure, and natural disaster recovery, all using the most advanced tools in science and technology to do so. It is an exciting time at Huwa Enterprises, as we continue to support our current industry partners in their current and upcoming projects, and we continue to develop exciting new partnerships in a variety of niche markets and industries. This growth has contributed to additional internal support needs for our technology infrastructure. As a result, we are seeking to find a Tier 1 Help Desk Technician to join our Information Technology team.

Position:

Help Desk Technician Reports to :

IT Manager Position Summary:

We're seeking a personable and technically capable Helpdesk Technician to join our IT support team. This role is ideal for someone with a strong foundation in Microsoft 365, InTune, and endpoint management who is passionate about providing outstanding user support and device lifecycle services. As the first point of contact for technical support, you'll be responsible for device setup, user onboarding, mobile device management (MDM), and basic troubleshooting. You'll also play a critical role in maintaining a secure, efficient, and user-friendly IT environment.

Primary Responsibilities:

• Provide first-level support for Microsoft 365, Exchange Online, SharePoint, and basic user access issues
• Manage and support iPads, iOS, and Android devices via Intune MDM
• Set up and configure Windows , macOS , iOS , and Android devices for new and existing users
• Perform routine procurement tasks, including hardware and software ordering
• Troubleshoot common technical issues (e.g., connectivity, printers, basic app functionality)
• Support personal device enrollment and compliance with security policies
• Maintain accurate documentation for IT SOPs, device inventory, user setups, and support activities
• Collaborate with senior IT staff on security best practices and escalations
• Assist with media by setting up and troubleshooting video and audio equipment, calibrate video monitors and projectors, and provide training to other employees on how to use the technology.
• Other duties as assigned by the IT anager as needed to meet the organizations business needs.

Qualifications & Skills:

• 1-2 years of IT support experience, ideally in a Microsoft 365 environment
• Working knowledge of Intune, SharePoint, Exchange Online, and Microsoft Endpoint Manager
• Experience supporting mobile platforms (Android/iOS) and managing them via MDM solutions
• Familiarity with network basics, printers, user access controls, and SaaS applications
• Comfortable supporting end users with a calm, respectful, and clear communication style
• Proven ethical judgment, trustworthiness, and discretion in handling sensitive information

Bonus:

Experience with device procurement, licensing, or IT asset management What We Value

• A security-first mindset with a drive to protect users and data
• Empathy and patience when working with users
• Reliability and a strong work ethic
• Initiative and the ability to follow through on tasks independently
• Curiosity and desire to learn new tools and technologies

Work Environment and Requirements:

• This is a full-time non-exempt position.
• Normal working hours vary between 7:00 a.m. and 5:00 p.m. Monday through Friday, with some evening and weekend engagements, with the expectation of a 40-hour work week. Some overtime and weekend hours may be required based on organization events, special projects and business needs.
• Position is based at our corporate offices in Keenesburg, CO.
• Must be able to pass a pre-employment drug and alcohol screening.
• Position requires frequent sitting, standing, walking and use of office equipment.
• Must be able to bend, crouch, kneel, squat, crawl and climb when completing installation or repair of computer or AV equipment. Must be able to lift 25 pounds frequently and up to 50 pounds occasionally.
• Includes work in an indoor office environment.

Salary and Benefits:

Anticipated Hiring Salary Range:

$23.00 - $27.00 per hour; may be negotiable depending on background, experience and demonstrated contribution in previous roles.

Benefits:

Huwa Enterprises offers a comprehensive benefit package, following a 30-day waiting period, which includes a wide array of valuable benefit options for health, dental, vision, and life in addition to many optional benefits including such things as paid training, accident, hospital indemnity, EAP (employee assistance program), legal, pet insurance and others, as well as paid time off and paid holidays.

To Apply:

Please submit copy of your resume, including a list of three professional references, along with a cover letter addressing your interest in the position, and specifically outline how your background and experience meets the requirements for this important role. Please submit these materials to HR@HuwaEnterprises.com. We will review applications as they are received and leave this posting open for applications until we have identified and hired the appropriate individual. You may contact Human Resources with any questions by e-mailing HR@HuwaEnterprises.com. Notice to

All Applicants:

1) Proof of eligibility to work is required to be produced within three (3) days of hire; 2) Direct Deposit is a condition of employment; 3) Applicants may be required to complete a successful background check prior to employment, including but not limited to criminal, drug screening and MVR, depending upon the duties of the position; 4) Requests for ADA reasonable accommodation in the application process can be requested by contacting HR@HuwaEnterprises.com.

Huwa Enterprises Equal Opportunity and Pay Transparency Statement:

It is the Company's policy to provide equal employment opportunities for all applicants and employees. The company prohibits all forms of discrimination and harassment including those that violate federal and state law. The company does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices and activities. This position is posted in accordance with the Colorado Equal Pay for Equal Work Act . The pay range listed represents the company's good faith estimate of the compensation range for this role. Actual compensation will be based on qualifications, experience, and internal equity. To report any concerns or complaints, you may contact Human Resources at HR@HuwaEnterprises.com.

Pay:

$23.00 - $27.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Retirement plan

Work Location:

In person