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CF
Creative Financial Staffing
IT Support Specialist (on-site)
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Connecticut data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$64,788 / year median in Connecticut
-12% projected decline
Job Description
IT Support Specialist (on-site) New Haven, CT $60,000 — $75,000 Posted 3 weeks ago East Haven, CT 06512, USA IT Support / Field Technician Expected salary: $60,000-$75,000 Why Take the role of IT Support/Field Technician? Join a stable, growing company with diverse operations and a uniquely varied IT environment Escape typical corporate IT silos - support fascinating systems and interact with people across all levels Make a direct, hands-on impact supporting a key operational territory experiencing significant growth Work with a collaborative team, enjoy strong benefits (including retirement plan with match & profit sharing), and find opportunities for professional growth What will the IT Support/Field Technician do? Provide hands-on IT support at various company facilities within a specific operational territory Travel frequently to sites for troubleshooting hardware, software, and network issues Learn, support, and problem-solve across standard IT and unique, industry-specific systems Collaborate with the main HQ team (includes required weekly travel to HQ initially) Work independently in the field, serving as a key IT resource for your territory What are the requirements for the IT Support/Field Technician role? Mid to upper-level IT Support/Field experience (2+ years preferred) Experience in Windows environments specifically with Office 365 Excellent communication and independent problem-solving skills Willingness to travel frequently in territory & travel to HQ weekly initially. Living near the territory highly preferred Cloud experience a plus #