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ReGenerating Solutions, Inc

Help Desk Technician

Pay: $20–$50/hr

Posted: 6 weeks ago

Location: Fairfield, CT (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/22/2026

Career Insights for Help Desk Technician / Analyst

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$57,128 / year median in Connecticut

-18% projected decline

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Job Description

Help Desk Technician ReGenerating Solutions, Inc Fairfield, CT Job Details Full-time $20 - $50 an hour 1 day ago Benefits Health insurance Paid time off Life insurance Retirement plan Qualifications Management Technical support via phone Bachelor of Science System design Windows Bachelor's degree Help desk Full Job Description ReGenerating Solutions, Inc. a technology consulting firm located in Fairfield, CT, is looking for several candidates to enhance its help desk support team. Manager and entry level positions are available. Positions require a BS degree and individuals who are a motivated self-starter with good communication skills. Responsibilities will include assisting and handling support calls from clients and create the initial ticket. Entry level positions will resolve all Level I end-user problems over the phone; pass all Level II requests to a Level II; Handle computer repair and installation of business technology equipment. Manager position will oversee helpdesk opperations and all aspects of client support and system design. Employee benefits package.

EOE Job Type:

Full-time Pay:

$20.00 - $50.00 per hour

Benefits:

Health insurance Life insurance Paid time off Retirement plan

Education:

Bachelor's (Preferred)

Experience:

Help desk: 1 year (Preferred)

Windows:

1 year (Preferred)

Work Location:

In person