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Help Desk Technician
Career Insights for Help Desk Technician / Analyst
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Scorecard
Based on Delaware data
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$59,506 / year median in Delaware
-16% projected decline
Job Description
Job Duties:
Provide technical assistance to distance learning Instructors Provide assistance with Microsoft Office Suite, Google Suite, Zoom, and internal higher education applications Communicate with higher education staff daily Answer calls and assist as neededRequirements:
Previous Help Desk and/or IT Specialist experience Must be proficient with Microsoft Office Suite, Google Suite, and Zoom applications Excellent written and verbal communication skills J & J pays WEEKLY and we offer Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a $$$ Referral Bonus $$$ !!! If you have previously registered with us , please call our office at 302-738-7800 so that we can update your information with you. If you are interested in signing up with J & J Staffing Resources today , please copy and paste the link below into your web browser to get started.https:
//hrcenter.ontempworks.com/en/JJStaff Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands or candidates with thriving local companies. Put your trust in J & J. We look forward to working with you! #INDNEW Job Type:
Full-time Pay:
$17.00 per hourWork Location:
In personBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance