Highlights Job Number BH_1024307 Job Type Contract Description A client of Innova Solutions is immediately hiring for Desktop Support Analyst.

Position type:

Contract Duration:

18

Months Location:

Newark, Delaware (3 Days Onsite) As a Desktop Support Analyst, you will: Seeking a Desktop Support Analyst with strong Windows 10/11, Remedy/ITSM ticketing, MAC request management, PowerShell, troubleshooting, and enterprise end-user support experience. Required Skills (Must-Have)

• Must have strong experience in Desktop Support and End User Support within a large enterprise environment (500+ users).
• Must have hands-on experience supporting Windows 10/11 Operating Systems , Microsoft Office Suite, printers, and enterprise desktop technologies.
• Strong experience working with ticketing systems such as Remedy, ServiceNow, or similar ITSM tools for incident, request, and change management.
• Experience managing MAC (Move, Add, Change) requests , coordinating with internal support teams and external vendors.
• Strong troubleshooting experience with Windows OS, Microsoft Office applications, Internet connectivity, printer issues, and core desktop applications .
• Experience with Active Directory, Group Policy (GPO), and desktop administration activities .
• Knowledge of PowerShell and Command Line tools for basic administration, troubleshooting, and automation tasks.
• Proven ability to manage multiple service requests simultaneously while meeting SLA and performance targets.

This position is only open to applicants who can be engaged on a W-2 basis. Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

ASK ME HOW.

Nishant Chauhan 678

• 585•2216 Nishant.

chauhan@innovasolutions.com

PAY RANGE AND BENEFITS

Pay Range

• : $35/hr
• $38/hr on W2.
• Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:

Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Corporate Recognitions:

Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025) All of the Forbes lists for 2025 can be found here: Innova Solutions | Company Overview & News #108 America's Best Employers for Tech Workers (2025) #357 Best Employers for New Grads (2025) #236 America's Best Large Employers (2025) #195 America's Dream Employers (2025) One of the Largest IT Staffing Firms in the US; Ranked #3 by Staffing Industry Analysts (SIA, 2025) One of the Largest Staffing Firms in the US; Ranked #14 by Staffing Industry Analysts (SIA, 2025) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) Innova Solutions

• Your Trusted Partner for Business Transformation Innova Solutions is your trusted global technology partner, delivering AI-powered digital solutions that boost revenue, and give you a competitive edge.

Website :

https://www.innovasolutions.com/ Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals.

Submit referrals at https:

//innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250

• 1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. . By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy

• innovasolutions .