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Support Staff-Computer Technician I-12 Month
Career Insights for Help Desk Technician / Analyst
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Scorecard
Based on Florida data
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$49,758 / year median in Florida
-3% projected decline
Job Description
ID 20826BR
Job description This position is a computer technician who is responsible for computer networks and equipment within a school or department. Title Support Staff-Computer Technician I-12 Month Location Information & Technology Services Employment type Full-time City Kissimmee Address line 1 817 Bill Beck Blvd (SSSD) Job category Professional Support Staff - Education Staff Professionals (ESP) Required qualifications, skills and experience High School Diploma or GED required, completion of one (1) course in post secondary computer electronics, computer networking, or related computer area. One (1) year of experience in computer networking, troubleshooting, or repair of computers preferred, ability to teach computer skills to adults and students. EEO statement The School District of Osceola County, Florida, does not discriminate in treatment or employment in its programs on the basis of race, color, national origin, gender, age, disability, marital status or genetic information in its educational programs and employment practices. Minimum salary / rate $19.00Benefits
- Dental Insurance