IT Technician

IT Technician Madaverte Solutions Miami, FL Job Details Permanent | Full-time $4,100 - $5,100 a month 5 hours ago Benefits Paid training Opportunities for advancement Qualifications Customer communication Full Job Description If you're looking for a stable, hands-on IT role where you can build real-world technical experience, solve meaningful problems, and grow your career in technology, this opportunity is for you. At Madaverte Solutions, you'll be part of a supportive team helping businesses stay connected, secure, and productive through reliable IT systems and support. We value practical skills, a problem-solving mindset, and a willingness to learn over perfect resumes. If you enjoy troubleshooting, working with systems, and helping users stay up and running, you'll fit right in. Salary, Schedule, and Benefits Competitive hourly or salaried pay based on experience (transparent offer discussed during interview) Full-time schedule, Monday to Friday Occasional flexible or on-call support depending on business needs Remote or hybrid options available for eligible candidates Paid training and onboarding support Opportunities for promotion and long-term career growth Supportive, team-oriented work environment Key Responsibilities Provide day-to-day IT support for hardware, software, and network issues Troubleshoot desktops, laptops, printers, and peripheral devices Assist with user account setup, password resets, and access management Monitor system performance and report technical issues Support installation, configuration, and updates of software and systems Maintain documentation of IT issues, fixes, and system changes Collaborate with senior IT staff on infrastructure and improvement projects Ensure data security practices are followed across systems Skills Hardware and software troubleshooting Windows and/or macOS support Network basics (LAN, Wi-Fi, DNS, DHCP) Help desk or technical support experience Remote support tools (e.g., TeamViewer, Remote Desktop) Cybersecurity awareness and best practices Active Directory and user management Cloud basics (Microsoft 365, Google Workspace) Ticketing systems (ServiceNow, Jira, or similar) Strong communication and customer service skills Preferred Qualifications 1+ years of IT support or technical troubleshooting experience (entry-level welcome) Basic understanding of computer systems and networks Certifications such as CompTIA A+ (a plus but not required) Ability to work independently and as part of a team Strong problem-solving mindset and attention to detail About Madaverte Solutions Madaverte Solutions is a technology-focused company providing IT support and digital solutions to help businesses operate more efficiently. We focus on delivering reliable, scalable, and user-friendly technology services that empower organizations to grow and succeed. We are committed to building a workplace where learning, collaboration, and innovation are encouraged at every level. Why Work With Us Real hands-on IT experience from day one Supportive team culture focused on learning and growth Career advancement opportunities in IT and infrastructure roles Exposure to a wide range of systems and technologies Stable, long-term employment with consistent support Training and mentorship from experienced IT professionals Who This Role is Perfect For Entry-level IT professionals looking to grow Help desk or technical support specialists seeking advancement Career changers with basic tech knowledge Individuals who enjoy solving technical problems and helping users

Pay:

$4,100.00 - $5,100.00 per month

Work Location:

In person