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End User Support Technician / Desktop Support Engineer Field Services
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Florida data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$54,419 / year median in Florida
+6% projected growth
Job Description
End User Support Technician / Desktop Support Engineer - Field Services#26-36436
Up to $27.14 per hour
Palm Beach Gardens, FL
Onsite
Job Description
Our client, a IT Services and Consulting company, is looking for a End User Support Technician / Desktop Support Engineer - Field Services for their Palm Beach Gardens, FL location.
Responsibilities:
The Technical support role is pivotal in ensuring seamless end user support within our organization.
With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently.
This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
The position is based in the office, with no travel requirements, and operates during day
Requirements:
Top skills:
Strong understanding of desktop/laptop/mobile device support principles and practices
Excellent communication skills
Flexibility to support users in office as well as Factory floor where applicable
Additional notes:
Client facing role.
Requires good communication skill and excellent Customer Support attitude
Manage inventory of desktop hardware and software, ensuring availability and proper functioning
Years of experience: 9.00 Years of Experience
Benefits
- Dental Insurance