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The Breakers Palm Beach

Support Specialist - Technology Services

Entry-Level JobVerifiedNo experience needed
Pay: Not specified
Posted: 2 weeks ago
Location: Palm Beach, FL (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/19/2026
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Job Description

Support Specialist - Technology Services The Breakers Palm Beach - 3.9 Palm Beach, FL Job Details Full-time 1 day ago Qualifications Communication skills Entry level
Full Job Description Job Summary:
The Support Specialist for Technology Services is responsible for providing technical assistance and support related to computer systems, hardware or software to our users. This position requires a high attention to detail along with excellent customer service skills.
Responsibilities:
Receive, manage, and prioritize service requests via phone and email Troubleshoot and solve basic technical issues Configure, image, and deploy hardware according to departmental standards Perform basic phone system troubleshooting including wiring and user setup Successfully complete daily operations such as credit card processing and point of sale end of day reports Gather and analyze information to resolve technical issues
Qualifications:
Associate degree or equivalent experience in Information Technology or a related field Familiarity with computer hardware and software Excellent problem solving and communication skills Ability to work well in a team environment and independently Experience with a help desk ticketing system is a plus Flexibility to work occasional evenings, weekends, and holidays.