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Infuserve America

IT Support Specialist

Pay: $16–$26/hr

Posted: 2 weeks ago

Location: Saint Petersburg, FL (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/4/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Florida data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,419 / year median in Florida

+6% projected growth

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Job Description

IT Support Specialist Infuserve America - 5.0 Saint Petersburg, FL Job Details Full-time $16 - $26 an hour 8 hours ago Qualifications Linux support Internal employee customer service macOS administration IP networking Root cause analysis Full Job Description IT Support Specialist with 1 to 3 years of experience managing day-to-day user, hardware, software, and network support for an organization. Salary dependent on abilities. Range listed but not fixed. Job Overview 1.

Role:

Mid-level IT Support / Systems Technician 2.

Experience Required:

1-3 years in IT support, help desk, or technical troubleshooting 3.

Education:

Associate's degree in Information Technology, Computer Science, or equivalent hands-on experience. Key Responsibilities 1.

Technical Support:

Resolve incoming employee for desktop software, hardware, laptops (Mac and PC), and mobile devices. 2.

System Administration:

Install, configure, and update operating systems (Windows, linux and macOS) and business applications. 3.

Network Maintenance:

Troubleshoot basic LAN/WAN, Wi-Fi, and printer connectivity issues. cabling install and troubleshooting. 4.

User Management:

Set up new user accounts, manage password resets, and administer basic access permissions. badge creation and management. 5.

Documentation:

Track IT requests, document solutions, and escalate complex networ or security problems to senior staff. Required Skills and Qualifications 1.

Technical Knowledge:

Familiarity with Windows, Linux, macOS, Active Directory, and basic networking (TCP/IP, DNS, DHCP). 2.

Certifications:

Preferred credentials include CompTIA A+ or Network+, but not required. 3.

Soft Skills:

Strong customer service, patience, and clear communication for helping non-technical staff, motivated, self starter, good work ethics. 4.

Problem-Solving:

Ability to diagnose root causes quickly and prioritize multiple support tasks under deadlines. We are looking for an aspiring IT professional with a powerful drive to grow and succeed. If you have a proven ability and eagerness to learn, we are fully prepared to invest in your training. This is a rare, high-potential opportunity to launch your career in technology with an organization dedicated to your professional development.