A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
Marietta, GA Job Details Part-time | Full-time | Contract $30 - $40 an hour 1 day ago Benefits Flexible schedule Qualifications Cloud identity and access management (IAM) Mobile device support Cloud infrastructure Windows Azure AD Desktop administration Intune Full Job Description Tier 2 Field IT Support Technician (Contract)
Salary:
$30-40 / hour
Onsite:
Marietta & Fairburn, GA (Travel Between Sites Required)
Schedule:
Approximately 40 hours/week for the first two weeks, then 15-20 hours/week based on support demand.
Why This Opportunity Stands Out:
Work in a modern Microsoft cloud-managed environment utilizing Entra ID, Intune, Company Portal, and Microsoft 365. Gain hands-on exposure to endpoint management, device compliance, and cloud-based support operations. Partner directly with experienced technology leadership and senior IT professionals. Enjoy a highly visible role supporting multiple business locations and operational teams. Take ownership of meaningful Tier 2 support work beyond a traditional help desk position. Make an immediate impact by helping improve device management, inventory accuracy, and support processes. Expand your experience with Microsoft Autopilot, mobile device management, and cloud endpoint technologies. Work independently while contributing to a broader technology stabilization initiative. Flexible schedule after the initial onboarding period, with hours adjusted based on business demand. Key Responsibilities for the
Temporary Field IT Support Technician:
Provide onsite Tier 2 IT support across multiple locations. Provision, deploy, troubleshoot, recover, and reassign Windows laptops and desktops. Support Microsoft Entra ID, Intune, Company Portal, Microsoft 365, and cloud-managed endpoints. Troubleshoot device compliance, authentication, application deployment, and endpoint health issues. Support mobile devices, printers, docking stations, conference room technology, Wi-Fi, VPN, and general connectivity issues. Maintain accurate asset inventory, equipment records, documentation, and escalation notes. Qualifications for the
Temporary Field IT Support Technician:
3+ years of desktop support, field support, endpoint support, systems support, or related IT experience. Hands-on experience with Microsoft Entra ID, Microsoft Intune, Company Portal, Microsoft 365, and Windows 10/11. Experience troubleshooting endpoint enrollment, device compliance, application deployment, and cloud-managed environments. Reliable transportation with the ability to travel between Marietta and Fairburn, Georgia. #LI-BE1 #INAUG2026
