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AppleOne

IT Support Technician

Career Insights for Technical Support Engineer / Analyst

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Based on Georgia data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,047 / year median in Georgia

-2% projected decline

Explore Career

Job Description

IT Support Technician Location:
Tifton, Georgia -
Onsite Contract Schedule:
Monday-Friday, 8 hours/day, 40 hours/week
Shift:
1st
Shift Pay Rate:
$25-$28/hour We are seeking an experienced and customer-focused IT Support Technician to join our team in Tifton, Georgia. This position is responsible for providing technical support to end users, troubleshooting computer hardware and software issues, maintaining user accounts, and supporting the installation and maintenance of IT equipment and systems.
Responsibilities:
Provide desktop/IT support and troubleshoot hardware, software, PCs, and peripherals. Install and maintain hardware, software, and systems for users. Manage user accounts, permissions, passwords, and security groups. Coordinate with vendors for technical issues when needed. Maintain IT documentation and provide basic user training. Deliver excellent customer service to end users.
Requirements:
High school diploma or equivalent. Experience in IT Support, Desktop Support, or Help Desk. Knowledge of PC hardware, software, and operating systems. Strong troubleshooting and customer service skills. Must be willing to work onsite in Tifton, GA.
Preferred:
2-year degree in IT/Computer Science or related field. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits

  • Sick Leave
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance