Computer Support Technician Join a team that supports the technology powering a large manufacturing operation, warehouses, and a test lab. You'll work with everything from computers and printers to scanners, networks, automation, and emerging AI tools. What You'll Do Deploy, configure, and support PCs, printers, scanners, and network equipment Troubleshoot hardware, software, and connectivity issues Manage support requests through ServiceNow Assist with IT projects, upgrades, and technology rollouts Maintain asset inventory and equipment records Support printer maintenance and asset disposal Identify opportunities to improve processes and user experience What We're Looking For Knowledge of computer hardware, software, and networking fundamentals Strong troubleshooting and customer service skills Experience with Microsoft Office and standard business applications Understanding of basic cybersecurity concepts 1+ year of IT experience preferred (recent graduates encouraged to apply) Familiarity with AI tools such as Microsoft Copilot or ChatGPT is a plus Exposure to scripting or automation (PowerShell, Python, VBA, etc.) is a plus Education IT-related degree or equivalent experience High school diploma or equivalent Why Join Us? Hands-on experience in a manufacturing environment Exposure to enterprise technologies, automation, and AI A mix of daily support work and impactful projects Opportunities to learn, grow, and make a difference from day one

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1st shift (7am - 3:30pm with flex start am) with minimal overtime 50% desk work and 50% shop floor Use of Client Gator to get around the facility Metatarsals are required on the first day Candidates must be able to lift up to 25 lbs This team supports a warehouse and a lab in addition to their home base. The candidate will to drive to those locations on occasion (15- 30 mins one away), frequency is on an as-needed basis. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status