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Field Support Technician

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Maven Workforce Inc.

Boise, ID (In Person)

Full-Time

Posted 3 days ago (Updated 12 hours ago) • Actively hiring

Expires 6/11/2026

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Job Description

Field Support Technician at Maven Workforce Inc. Field Support Technician at Maven Workforce Inc. in Boise, Idaho Posted in 42 minutes ago.
Type:
full-time
Job Description:
  • Experience onboarding new users to Microsoft 365, with emphasis on point, OneDrive, and Outlook as well as answering general user questions;
  • Experience migrating end user emails and documents to Outlook and OneDrive;
  • Experience with troubleshooting and maintaining Windows Active Directory users, computers and policies, preferred;
  • Experience troubleshooting with Microsoft Windows 10;
  • Experience troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts;
  • Experience with basic network (wired and wireless) configuration and troubleshooting including ping and trace route, preferred;
  • Knowledge of court processes and court information systems preferred;
  • Skill in providing excellent customer service;
  • Ability to travel throughout the state as needed;
  • Ability to communicate effectively verbally and in writing;
  • Ability to understand impacts of software, system, or application changes on customers;
  • Ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts;
  • Ability to work independently.

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