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Overnight Shift Direct Support. Job in Nampa Gr8Jobs
Career Insights for Technical Support Manager / Supervisor
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Based on Idaho data
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What they do
A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
$59,459 / year median in Idaho
-10% projected decline
Job Description
Tomorrows Hope Satellite Services, a global fintech leader, seeks an Overnight Shift Direct Support professional to assist clients using payment processing and financial software after hours. You will monitor fintech platforms, respond to support tickets and calls, troubleshoot account and transaction issues, and escalate complex technical problems. Working closely with cross-functional teams, you'll ensure secure, accurate issue resolution and excellent customer experience. The role offers training, growth opportunities, and a collaborative, inclusive culture focused on innovation and digital transformation.