Job Description Job Description:

Insight Global is seeking an Application Support Engineer for a top financial services client. This individual will support the administration and ongoing management of SafeBreach, an enterprise breach-and-attack simulation platform. The role will focus heavily on application support, vulnerability remediation and patching, access management, and network configuration/troubleshooting. This person will work closely with the Application Manager and partner across security, networking, infrastructure, and vendor teams to maintain a stable, secure application environment. This is not a development-heavy position, and candidates with enterprise application support experience combined with networking and vulnerability remediation knowledge will be the strongest fit.

Support the Application Manager in the day-to-day administration of SafeBreach, a breach-and-attack simulation platformManage application and user access, including service accounts, permissions, and machine accessSupport network setup and configuration required for the applicationTroubleshoot TCP/IP, connectivity, proxy, access, and general application issuesPerform ongoing vulnerability remediation and patchingMonitor and maintain application health, stability, security, and availabilityAssist with upgrades, releases, configurations, and production supportWork with security, networking, infrastructure, application, and vendor teams to resolve issuesHelp ensure the application remains compliant with the bank's vulnerability and security requirements

Skills and Requirements Must-Haves:

Strong enterprise application support/administration experience in a large environmentHands-on vulnerability remediation and patching experienceWorking knowledge of networking/TCP/IP and network configurationsExperience troubleshooting application health, connectivity, configurations, logs, and production issuesExperience with access management, including user access, permissions, service accounts, and/or application accessExperience supporting applications through upgrades, patches, releases, and ongoing maintenanceStrong troubleshooting skills with the ability to work across application, network, security, and infrastructure teamsExperience within Bank of America is highly preferred; other large financial institutions or highly regulated enterprise environments can work

Plusses:

SafeBreach experienceExperience with other breach-and-attack simulation or vulnerability/security testing platformsThird-party security application implementation, onboarding, or supportApplication proxy, Active Directory/OU, or machine/server access experienceSplunk experiencePython or other scripting experience, but this is not a coding-heavy roleExperience supporting applications through data center or network configuration changes We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.