Provide support to end-users through our ticket system and onsite support. Troubleshoot and resolve network, computer and software issues.

General Duties:

Resolve day to day Tickets (e.g. password resets, access issues and troubleshooting). Provide support on desktop, laptop, and other peripheral equipment. Answer questions, train and assist users on software packages. Apply patches and upgrades to all systems and applications as necessary. Monitor and test backup solutions. Manage computers by adding new computers to network, repairing and/or replacing hardware, and repairing and/or reinstalling software. Maintain complete computer inventory Maintain software licenses Light travel between locations Be able to lift up to 50lbs. Other duties as assigned

Job Type:

Full-time Pay:

$40,000.00 - $50,000.00 per year

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Education:

Associate (Preferred)

Experience:

Active Directory:

1 year (Required) Windows file sharing: 1 year (Required)

Windows File/Group Security:

1 year (Required) Windows 11: 1 year (Required)

Work Location:

In person