Shift:

1st

Shift Travel:

Up to 25% , including remote Training & Demo sites across the U.S.

Duration:

Contract Role Summary:

Provide onsite Tier 2 Deskside IT Support at the Commons location and support remote Training & Demo sites. Handle end-user tickets, computer imaging, printer support, asset management, troubleshooting, and routine IT processes. Key Responsibilities Resolve ServiceNow trouble tickets and follow established KB procedures. Image/deploy computers and perform basic hardware/software troubleshooting. Support printers, including toner and pickup roller replacement. Manage and update IT assets/inventory in Asset Center . Maintain process logs, reports, contact lists, and customer records. Troubleshoot issues using documented solutions and escalate problems outside scope. Monitor equipment, supplies, inventory, and routine maintenance. Provide basic IT/network support to end users. Travel to remote Training & Demo locations as needed. Must-Haves 1+ year IT experience preferred ; recent graduates can be considered. Knowledge of computing and networking fundamentals . Experience with desktop support / troubleshooting . Knowledge of Microsoft Office , internet/intranet applications. Basic understanding of computer security concepts and policies . Strong documentation and communication skills. IT-related degree or equivalent experience. Must be comfortable with onsite work and up to 25% travel . #

IND2 LG R7

Pay:

$24.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Referral program Vision insurance Application Question(s): Are you a US Citizen or GCH? If on Visa please mention the Visa Status? Are you ready for background check and drug screen in accordance with the local law and regulations? Please confirm your email address and contact number? Cube Hub payroll is "Bi-Weekly, we pay every-other-Friday. Are you Comfortable with Bi-Weekly payroll policy? Please share your Street address, City and postal code. How many years of exp do you have with Hands-on hardware/software troubleshooting experience. Experience with ServiceNow or other IT ticketing systems. Willingness to travel up to 25% across U.S. Training & Demo sites.

Work Location:

In person