IT Help Desk Specialist:

Springfield, IL 6-Month Contract | Up to $25.00/hour, based on experience Love solving tech problems and helping people get back to work? Join a large, established organization in the Springfield area as a Help Desk Specialist. You'll gain hands-on experience supporting a wide range of users, systems, and technology in a collaborative, professional IT environment. What You'll Love Pay up to $25.00/hour, based on experience 6-month contract with hands-on experience at a large organization A wide variety of users, systems, and technology to work with Experience that can help advance your career in IT support A collaborative, professional technology environment What You'll Do Troubleshoot and resolve common desktop and application problems Support users in person, by phone, by email, and through a ticketing system Document support requests, troubleshooting steps, and resolutions Escalate more complex technical issues when appropriate Provide timely, professional, customer-focused support What You'll Bring Help desk, desktop support, or other technical support experience is welcome Familiarity with Windows-based systems and common business applications Strong troubleshooting and problem-solving skills Good communication and customer service skills Ability to prioritize multiple requests in a fast-paced environment IT-related education, certifications, or technical training are a bonus Apply today or reach out to learn more.

Contact Rebekah Deal:

rebekah.deal@expresspros.com #SPI1044