About the Role We are seeking a customer-focused Desktop Support Specialist to serve as a trusted technical resource across our client's enterprise environment. This role will play a critical part in resolving hardware and software issues, supporting technology deployments, and delivering excellent service to users at every level of the organization.
Key Responsibilities:
Provide deskside, phone, and email support to users in an enterprise environment Support a range of technology, including hardware, software, Office 365, and PC deployments Deliver support to users across all levels of the business Provide excellent customer service in resolving technical issues Assist with projects to migrate outdated hardware and technology to current platforms
Requirements:
2-3+ years of desktop support experience in a Windows/Microsoft environment Strong interpersonal and communication skills Ability to work onsite five days per week
Preferred:
Experience with hardware refresh projects Experience supporting a manufacturing floor environment Experience with a ticketing system
Benefits:
Medical, dental, and vision Explore More Information Technology Opportunities Our information Technology division covers areas including: Software Development Business & Systems Analysis IT Support & Infrastructure Cybersecurity Cloud Engineer/DevOps Explore additional IT roles and learn more about how we support IT professionals: https://www.partnersinstaffing.
com/find-jobs or https:
//www.partnersinstaffing.com/technology Not the right fit? We're hiring across multiple divisions: Human Resources Administrative & Customer Service Accounting & Finance Manufacturing & Engineering About Pinnacle Partners For more than two decades, Pinnacle Partners has been connecting top talent with leading employers across Indianapolis, Louisville, Cincinnati, and other cities throughout the Midwest. We specialize in Information Technology, Accounting & Finance, Administrative, Human Resources, and Engineering/Manufacturing, offering contract, contract-to-hire, and direct hire placements. Job Details Bloomington, IN Onsite Up to $25 per Hour Contract