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Computer Support Specialist
Bloomington, IN

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Sightpath Medical

IT System Support Engineer

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Job Description

IT System Support Engineer in Bloomington, Minnesota at
Sightpath Medical Save New Salary:
$50000 - $60000
Industry:
Manufacturing Employment Type:
Full-Time Sightpath Medical Bloomington, Minnesota, 55437, United States Posted on October 23, 2026 New job! Apply early to increase your chances of getting hired. Job Description IT System Support Engineer Location 5775 W
OLD SHAKOPEE RD STE
90, Bloomington, MN, 55437-3133, United States Base Pay $50,000.00 - $60,000.00 / Year Job Category
SPM-1277
Employee Type Full Time Non Exempt Required Degree 2
Year Degree Requirements About Us:
Sightpath Medical is the premier cataract and LASIK mobile services provider in the U.S. We have an opening at our headquarters in Bloomington, MN for an IT Systems Support Engineer in our IT Department.
Responsibilities:
Tier 1 Helpdesk support Assist users either via phone, email or Datto Remote Monitoring and Management (RMM) to resolve any issues Properly escalate unresolved issues to appropriate internal resources Prioritize and manage several open issues at one time Maintain user administration in all systems including RingCentral, Jamf, Active Directory (on-prem) , and Microsoft Office 365 Local backup maintenance and testing Maintain Antivirus at all locations Local & remote hardware support / troubleshooting and network maintenance Phone system maintenance / configuration Mobile Device Management (MDM) via Jamf Document technical knowledge in the form of notes and manuals
Requirements:
Proven work experience as a Systems Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows OS and IOS devices Ability to diagnose and troubleshoot basic technical issues Familiarity with On-premises Active Directory, remote management tools, Veeam/Datto Backup Software, VMWare, RingCentral, and Jamf are a plus Excellent problem-solving and communication skills Ability to provide clear step-by-step technical guidance, both written and verbal BS degree in Information Technology, Computer Science or equivalent work experience Additional certification in Microsoft, VMware or similar technologies is a plus We offer competitive salaries and full benefits for this job which includes but not limited to the following : Medical insurance Dental Insurance Vision Insurance Fully Paid STD/LTD Insurance Fully Paid 2x Basic life Insurance 401k with excellent company match Paid Vacation Sightpath is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age (40 and over), national origin or ancestry, physical or mental disability, genetic information or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers. pm25 Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Computer Support Specialists jobs near me in Minnesota Jobs near me in Minnesota Computer Support Specialists jobs Job Location Bloomington, Minnesota, 55437, United States Frequently asked questions about this position Similar Jobs In Bloomington, Minnesota Hot Job PCB/A Soldering Specialist
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Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance