An IT Specialist or Engineer provides information technology support for a business or organization. Coordinates installation, maintenance and upgrades of computer software and hardware. Maintains computer networks, monitors network security and provides database management. Manages communication with system users and vendors.
We are seeking a dynamic and proactive IT Specialist to join our technology team! In this role, you will be the go-to expert for all things IT including troubleshoot issues, manage hardware and software, and support our users across various platforms. This position is fully onsite with a schedule of Monday-Friday 7:00pm-4:00am.
Responsibilities:
Infrastructure & Systems Support Manage and support all plant IT infrastructure including servers, network equipment, firewalls, switches, wireless systems, and endpoint devices Maintain system availability for production-critical systems Perform routine system monitoring, backups, patching, and updates Coordinate with corporate IT on enterprise systems and infrastructure initiatives Manufacturing Systems Support Support shop-floor systems including production PCs, label printers, barcode scanners, and handheld devices Ensure connectivity and uptime for manufacturing equipment interfaces Troubleshoot IT-related production interruptions to minimize downtime Support EDI, supplier portals, and Toyota-related system integrations as required Help Desk & End-User Support Provide Tier 1 and Tier 2 support for all plant users Install, configure, and maintain desktops, laptops, mobile devices, and peripherals Manage user accounts and permissions in alignment with corporate policies Deliver timely resolution of hardware, software, and network issues Cybersecurity & Compliance Maintain compliance with corporate cybersecurity standards Implement and monitor endpoint protection and security policies Support IT audits and data security requirements Maintain disaster recovery and business continuity procedures Other duties as assigned
Requirements:
High School Diploma or GED required Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred Minimum of three (3) years of IT support experience required, preferably in manufacturing Experience with Windows Server, Active Directory, Microsoft 365, networking, and endpoint security tools strongly preferred Strong communication and organizational skills Ability to switch between different tasks and competing priorities
Pay:
From $50,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you able to work Gold Shift (7p to 4a)? This role does not include a hybrid or remote aspect. Do you have a reasonable commute from your current location? Do you now, or will you in the future, require sponsorship for an employment visa (e.g., H-1B visa) to work in the US?
