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IT Support Specialist (Clinton, IN)
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$57,601 / year median in the U.S.
-9% projected decline
Job Description
Critical:
self-starter, self-motivated troubleshooter, person who want to learn and grow. Great people / user support skills. Manufacturing site is also having workload and capacity issues related to ticket count and they need Support Technician to assist. They will work with a small team of 2 people supporting around 500 users and 200 devices. Need Sr. level Tech with strong HW and SW troubleshooting skills and will be responsible for closing tickets and handling End User Support tasks. Technical knowledge with W10, W11, setting up printers, troubleshooting devices, MS office and Teams is helpful. Skills Windows 11, Troubleshooting, Customer service Top Skills Details Windows 11,Troubleshooting,Customer serviceAdditional Skills & Qualifications Critical:
self-started, self-motivated troubleshooter, person who want to learn and grow. Great people / user support skills. Experience Level Expert Level Job Type & Location This is a Contract position based out of Clinton, IN. Pay and Benefits The pay range for this position is $27.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Clinton,IN.