A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
Technology Assistant
Silver Lake
Silver Lake District Office - Silver Lake, Kansas This job is also posted in Silver Lake
Job Details
Job ID:
5891884
Application Deadline:
Sep 30, 2026 11:59 PM (Central Standard Time)
Posted:
Yesterday
Starting Date:
To Be Determined
Job Description
Job Title:
Technology Assistant Exemption Status:
Nonexempt
Reports to:
Technology Director Full/Part-Time:
Full Time, 12-Month Position
Position Summary:
The Technology Assistant plays a key role in managing and supporting all aspects of technology in a small school district. This includes maintaining hardware and software systems, managing the district infrastructure, and supporting district-wide communication tools. The ideal candidate is a self-starter who can work independently, troubleshoot a wide range of technical issues, and collaborate with staff to ensure that technology effectively supports teaching, learning, and operations.
Essential Responsibilities:
Technology Infrastructure (Hardware & Network)
Install, configure, and maintain district computers, Chromebooks, copiers, printers, and related hardware.
Maintain and troubleshoot wired and wireless networks and internet connectivity.
Help manage device inventory, repairs, and replacement cycles.
Install, configure, and maintain district camera system and safety systems.
Support/troubleshoot laptop or Chromebook issues for staff and students
Software & Systems
Oversee installation, configuration, and updates for educational and administrative software (e.g., SIS, LMS, productivity tools, assessment platforms).
Manage user accounts, permissions, and access across systems (Google Workspace, PowerSchool, etc.).
Train staff on the effective use of district software tools.
Communication & Support
Provide technical support and training for staff and students.
Support communication platforms such as email systems, mass notification tools, and phone systems.
Assist in maintaining digital signage and announcement systems.
Collaborate with staff to improve internal communication workflows using technology.
Possess the ability to work with frequent interruptions.
All other duties as assigned
Qualifications:
Technical, Associate's or Bachelor's degree in Information Technology, Educational Technology, Computer Science, or a related field (Preferred).
Minimum 2 years of experience in technology support, preferably in a K12 or small organization setting.
Proficiency with Macintosh, Windows, iOS, ChromeOS, Google Workspace, basic networking.
Ability to diagnose and resolve a wide range of hardware/software issues.
Strong organizational and interpersonal skills; ability to work independently and prioritize tasks.
Ability to take ownership of new projects, spot problems early and see solutions through to completion.
Willingness to learn as new technologies emerge.
Familiarity with student data privacy laws and cybersecurity best practices.
Additional Information:
May require occasional travel between buildings and lifting equipment (up to 40-50 lbs.).
Some evening or weekend work may be required for upgrades or special events.
Flexible problem-solver with a hands-on approach is essential for success in this role.
Terms of Employment:
Full-time 12-month position (hours and schedule determined by building and district needs).
The Board of Education determines salary and benefits
