IT Support Specialist Step into an entry-level IT Support Specialist role where you'll be the go-to resource helping employees stay productive—supporting Windows PCs/laptops, printers, mobile devices, and Microsoft 365 (Outlook, Teams, etc.). You'll troubleshoot day-to-day issues, manage tickets, assist with account/password/access requests, and escalate more complex problems while building real enterprise IT skills. If you're detail-oriented, customer-focused, and have 1+ year of help desk/desktop support experience (plus exposure to tools like ServiceNow, Intune/Tanium, or Active Directory), this is a strong next step to grow your career. to gain hands-on experience with modern endpoint support and a structured environment that values learning and continuous improvement. If you enjoy solving real user problems and want a role that builds enterprise-level IT fundamentals fast, this IT Support Specialist opportunity is a strong next step. As an IT Support Specialist, you'll be a frontline resource for end-user support—handling tickets, troubleshooting Windows and Microsoft 365 issues, and keeping laptops, desktops, printers, and peripherals running smoothly. The IT Support Specialist works in a team environment with clear processes, escalation paths, and plenty of hands-on exposure to endpoint management, access support, and continuous improvement. Required Skills 1+ year of experience in help desk, service desk, desktop support, or IT support Strong troubleshooting ability across: Windows PCs/laptops, peripherals, printing, and basic connectivity Microsoft 365 apps (Outlook, Teams, Word/Excel) and common browsers Professional customer support skills (clear communication with technical and non-technical users) Ticket documentation discipline: capturing steps taken, outcomes, and next actions Comfort following standard procedures for access requests and security practices Nice to Have Skills Exposure to an IT service management platform (ex: ServiceNow or similar) Endpoint management experience (ex: Intune, Tanium, or similar tools) Basic familiarity with directory/access concepts (ex: Active Directory / Entra ID) Experience supporting a regulated or process-driven environment Preferred Education and Experience Associate degree (or higher) in IT, Computer Science, Information Systems, or related field (or equivalent experience) Experience supporting users in a professional, multi-user environment Other Requirements Relevant certifications are a plus (CompTIA A+ / Network+ or Microsoft-related certs) Ability to manage multiple tickets while providing timely status updates and clean documentation

Salary:

$50,000 - $55,000 Competitive; based on experience. Bring your troubleshooting mindset and customer-first approach—apply today if you're ready to grow as an IT Support Specialist and make an immediate impact in a high-volume support environment. Allied OneSource is connecting great people with great opportunities. #

INDPROFKC

Location:

Topeka - KS ZIP code: 66612

Reference:

114253

Secondary Reference: