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B
Blupace
L2 Desktop Support / Field Service Engineer
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Job Description
L2 Desktop Support /
Field Service Engineer Location:
Thornton Main Office, 2600 James Thornton Way, Louisville, KY 40245Experience:
3-5+Years Type:
Contract |On-site Job Summary:
Seeking an experienced L2 Desktop Support / Field Service Engineer to provide hands-on technical support for end users and IT infrastructure.Key Responsibilities:
Troubleshoot Windows hardware, software, and network issues . Provide L2 desktop, laptop, printer, and peripheral support. Install, configure, image, and deploy desktops/laptops. Handle ticketing, incident resolution, and user support . Troubleshoot connectivity, applications, and basic networking issues. Support hardware replacement, asset management, and IT deployments. Document issues and resolutions in the ticketing system.Required Skills:
3-5+ years of Desktop Support / Field Service / IT Support experience. Strong Windows 10/11 troubleshooting. Hardware/software installation and troubleshooting. Active Directory, Microsoft 365, and basic networking. Experience with ticketing/ITSM tools. Strong communication and customer-service skills.Pay:
$22.00 - $25.00 per hourWork Location:
In personBenefits
- Dental Insurance