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MAI Animal Health-Genesis

Electrical Support Engineer

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$50,891 / year median in Louisiana

-8% projected decline

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Job Description

Job Summary:
The Electrical Support Engineer will be responsible for the on-site study, design, and application of electronic and electromechanical projects.
Responsibilities and Duties:
Point of contact for any electronic and electromechanical device issue company wide. Compose user manuals and training documents relating to electronics and electromechanical products. Create, modify, and update programming to be loaded into electronic circuit boards. Assist with product assembly, product repairs and technical support. Respond and troubleshoot customer inquiries in a timely and accurate manner. Work with technical support and assembly personnel. Organize and manage electronic files for the department. Assist Engineer Technician in managing of BOM's. Manufacturing test support and development. Other duties as assigned
Knowledge and Skills:
Strong knowledge of circuit design and operation. Demonstrated self-starter with the ability to properly manage time and projects. Strong technical support and problem-solving skills. Passion for innovative solutions and process improvement. Ability to work in a team environment. Excellent verbal and written communication skills. Solid understanding of safe work practices and OSHA Comfort working in a fast paced and ever-changing business environment.
Requirements:
2-year associates degree or higher in Electrical Engineering or similar field. Proficient in reading and interpreting electrical and mechanical prints. Aptitude to troubleshoot existing processes and systems.
Physical Requirements:
Able to perform regular bending, twisting, and lifting to shelve. Ability to lift and carry up to 50 pounds and push and/or pull at times Mark Anderson Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 7am-3pm, Monday - Friday