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Creative Financial Staffing

Desktop Support / IT Resource

Pay: $20–$21/hr

Posted: 4 weeks ago

Location: Springfield, MA (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/8/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Massachusetts data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$66,173 / year median in Massachusetts

-1% projected decline

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Job Description

This is a 6 month contract with the ability to then be converted to a full time employee. IT Support /

Desktop Support Salary Range:

$20-$21 HR Why Consider the Role of IT Support & Desktop Support? Are you looking for more than just a desk job? As an IT Support & Desktop Support , you'll join able to show off your skills as a desktop and field technician. Work in a varied and dynamic IT environment across multiple sites Escape the corporate IT silos — as an IT Support & Desktop Support , you'll work directly with people at all levels Support a growing operational territory where your skills will directly influence success Be part of a collaborative IT team with great benefits, including a matching retirement plan and profit sharing Grow professionally with meaningful responsibilities and opportunities to advance Key Responsibilities of the

IT Support & Desktop Support:

Provide on-site IT support at multiple facilities within a 5 mile radius Use your expertise as an IT Support & Desktop Support to support both standard IT systems and specialized industry tech Collaborate closely with teammembers What We're Looking for in an

IT Support & Desktop Support:

1+ years of experience in IT support or field tech roles preferred Strong background in Windows environments and Office 365 Excellent communication, troubleshooting, and independent problem-solving skills #

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