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Senior Cyber Operations Support Engineer
Career Insights for Technical Support Engineer / Analyst
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$63,959 / year median in Maryland
+0% projected growth
Job Description
Senior Cyber Operations Support Engineer
IntroductionA career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilitiesAs a Senior Cyber Operations Support Engineer you will collaborate to identify access and collection gaps that can be satisfied through cyber collection and/or preparation activities and leverages all authorized resources and analytic techniques to penetrate targeted networks and/or conducts advanced analysis of collection and open-source data to ensure target continuity; to profile targets and their activities; and develop techniques to gain more target information. You will conduct analysis to determine how targets communicate, move, operate and live based on knowledge of target technologies, digital networks, and the applications on them. You may supervise others in the performance of operational mission support.
Your primary responsibilities will include
Required technical and professional expertise
Requires Top Secret Clearance with SCI accessPreferred technical and professional experience
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Your role and responsibilitiesAs a Senior Cyber Operations Support Engineer you will collaborate to identify access and collection gaps that can be satisfied through cyber collection and/or preparation activities and leverages all authorized resources and analytic techniques to penetrate targeted networks and/or conducts advanced analysis of collection and open-source data to ensure target continuity; to profile targets and their activities; and develop techniques to gain more target information. You will conduct analysis to determine how targets communicate, move, operate and live based on knowledge of target technologies, digital networks, and the applications on them. You may supervise others in the performance of operational mission support.
Your primary responsibilities will include
Develop Intelligence Frameworks:
Assess the context and reliability of collected information and develop intelligence frameworks and dissemination plans to provide actionable insights to clientsIdentify Access and Collection Gaps:
Leverage appropriate strategies and prioritize collection efforts to gather relevant data on cyber threats and other cyber operations, analyzing and interpreting complex information to identify key trends and patterns and close data gaps for mission executionAdvise Clients:
Leverage knowledge of threats to advise clients on threat mitigation strategies and solutions, helping them to enhance their security posture and stay ahead of emerging threatsMaintain Threat Awareness:
Continuously monitor and maintain awareness of the dynamic threat landscape, identifying and assessing new threats and vulnerabilities to inform intelligence gathering and analysis efforts
Provide Actionable Insights:
Deliver actionable insights and recommendations to clients, enabling them to make informed decisions and take proactive measures to defend against potential threats.Required technical and professional expertise
Cyber Threat Analysis Experience:
Experience with analyzing and interpreting complex information to identify key trends and patterns in cyber threats, and assessing the context and reliability of collected informationIntelligence Framework Development:
Experience in developing intelligence frameworks and dissemination plans to provide actionable insights to clients, leveraging knowledge of threats to inform intelligence gathering and analysis effortsFull Spectrum Cyber Operations Strategy Development:
Experience with advising clients on full spectrum cyber operation strategies and solutions, helping them to mission operations in cyberspaceThreat Landscape Awareness:
Experience in continuously monitoring and maintaining awareness of the dynamic threat landscape, identifying and assessing new threats and vulnerabilities to inform intelligence gathering and analysis efforts
Intelligence Gathering and Dissemination:
Experience in leveraging appropriate strategies and prioritizing collection efforts to gather relevant data on cyber threats, and delivering actionable insights and recommendations to clients.Requires Top Secret Clearance with SCI accessPreferred technical and professional experience
Advanced Threat Analysis:
Experience with analyzing complex threat data to identify trends and patterns, assessing context and reliability of collected information, and developing actionable insights for clientsCybersecurity Solution Development:
Experience in developing and implementing threat mitigation strategies and solutions, leveraging knowledge of threats to inform intelligence gathering and analysis efforts
Threat Intelligence Leadership:
Experience in leading threat intelligence gathering and dissemination efforts, prioritizing collection efforts, and delivering actionable insights and recommendations to clients.IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.