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Anne Arundel Workforce Development Corporation (AAWDC)

Information Technology/Cybersecurity Talent Pool

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 1 day ago

Location: Linthicum Heights, MD (Onsite)

Last Updated: 1 hour ago

Hours: Full-Time

Expires: 10/15/2026

Career Insights for Help Desk Technician / Analyst

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$56,630 / year median in Maryland

-7% projected decline

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Job Description

Information Technology/Cybersecurity Talent Pool Department:

IT Employment Type:

Full Time Location:

Central County Description Interested in careers in Information Technology or Federal/Government Contracting? This posting is not for one specific position. It is for inclusion in our IT & GovCon Talent Pipeline. AAWDC partners with federal contractors, IT firms, and cybersecurity employers seeking skilled and entry-level professionals. Key Responsibilities Career areas may include: Help Desk Support Cybersecurity Network Administration Systems Support IT Project Coordination Cleared and Non-Cleared Roles Skills, Knowledge and Expertise By applying: ✔ You are expressing interest in healthcare employment ✔ You authorize AAWDC to share your resume with employer partners ✔ You may be contacted regarding interviews, training, or credential opportunities