IT Technician Inteva Products, LLC - 3.4 Auburn Hills, MI Job Details Full-time 1 day ago Qualifications Non-technical user support On-site technical support Wireless networking Procedural guides IT system monitoring Equipment installation Software implementation Hardware maintenance Equipment troubleshooting Security policy Implementation (information security management) Application deployment Mid-level Windows Software installation Enterprise software support User training (technical support) SQL Patch management Wireless communication system operation Computer hardware Computer management Networking equipment (troubleshooting support) Technical writing Application Maintenance Windows Server administration Network infrastructure management Query management Production troubleshooting System performance monitoring Full Job Description Configure, maintain, control, troubleshoot and monitor the facilities MES shop floor software, database and related production systems software and hardware. Support and maintain Microsoft Windows server environments and related infrastructure. Assist with the administration and support of Local Area Networks (LAN), wireless networks, and connected devices. Monitor system performance and availability Provide technical support for plant IT infrastructure, production systems, and end-user computing environments. Troubleshoot hardware, software, network, and manufacturing system issues using logical and analytical problem-solving methods. to ensure uninterrupted business and production operations. Create and maintain SQL queries, reports, and database-related solutions to support operational requirements. Assist with software deployments, system upgrades, patching, and maintenance activities. Coordinate and support IT projects, system implementations, and equipment installations. Follow and enforce corporate IT policies, procedures, and cybersecurity requirements. Participate in on-call support rotations and provide off-shift support as needed. Document troubleshooting activities, system changes, and technical procedures. Work independently or with Corporate IT and business stakeholders to quickly resolve issues and implement technology solutions. May be required to support both the Troy and Auburn Hills locations Provide technical guidance and training to users as required