IT Help Desk Technician IT R US

• 1.0 Beverly Hills, MI Job Details Part-time | Full-time $500.00
• $1,045.

74 a week 11 hours ago Benefits Flexible schedule Qualifications Research Network infrastructure Computer hardware Desktop (troubleshooting support) Customer support ticket management IP networking Linux Ticketing system technical support

Full Job Description Responsibilities:

• Provide technical support and troubleshooting for computer systems, software, and hardware issues.
• Install, configure, and maintain computer systems and networks.
• Diagnose and resolve network connectivity issues.
• Set up user accounts and permissions.
• Perform routine maintenance tasks such as system updates and backups.
• Respond to IT support tickets in a timely manner.
• Collaborate with team members to identify and implement IT solutions.
• Conduct research to stay up-to-date with the latest technology trends.
• Document IT processes and procedures.

Requirements:

• Proven experience as an IT Technician or similar role.
• Strong knowledge of TCP/IP protocols and network configuration.
• Familiarity with Windows operating systems and software troubleshooting.
• Experience with ServiceNow or similar ticketing systems.
• Basic understanding of computer hardware components.
• Excellent customer service skills with the ability to communicate technical information to non-technical users.
• Ability to analyze and solve problems efficiently.
• Knowledge of Linux operating systems is a plus.
• Certification in IT support or related field is preferred.

Note:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types:

Full-time, Part-time Pay:

$500.00

• $1,045.

74 per week

Benefits:

Flexible schedule

Work Location:

In person