IT Asset Management & Deployment Specialist (Onsite)

• Detroit, MI GSK Solutions Inc
• 4.5 Detroit, MI Job Details Contract $25
• $30 an hour 1 day ago Qualifications Desktop computer repair Customer communication Microsoft Excel Microsoft Outlook IT asset management Hardware maintenance Performance Reporting Equipment troubleshooting Metrics Reporting Driver's License Database management Computer hardware Desktop (troubleshooting support) Staff training Organizational skills Microsoft Teams Hardware management Business Administration Associate's degree Hardware diagnostics Routine maintenance projects Peripheral hardware support

Full Job Description Job Title:

IT Asset Management & Deployment Specialist (Onsite)

Location:

Detroit, MI Duration:

12

Months Interview Type:

Virtual /

In-Person Job Description:

The IT Asset Management & Deployment Specialist supports all phases of the technology asset lifecycle, from initial receipt and acquisition through deployment, maintenance, inventory management, and final disposal. This role coordinates technology deployments, maintains accurate asset records, provides customer support, and ensures a well-organized and secure warehouse environment. The ideal candidate has at least five years of desktop or computer support experience, along with experience in IT asset management and deployment. The candidate must demonstrate strong organizational skills, attention to detail, procedural compliance, and the ability to deliver professional and responsive customer service.

Key Responsibilities:

Support the complete lifecycle of technology assets, including acquisition, receipt, deployment, maintenance, inventory management, and disposal. Serve as the first point of contact for technology purchase inquiries, order status, delivery schedules, employee onboarding and offboarding, and equipment returns. Coordinate technology deployments and schedule timely device deliveries to designated locations. Conduct new-hire orientations and best-practice workshops to support adoption and effective use of deployed technology. Maintain warehouse and storage areas, including staging and labeling bays and shelves. Respond to stakeholder inquiries and concerns accurately and promptly. Follow established procedures and guidelines for technology deployment and asset management. Maintain accurate records of incoming orders, asset receipts, partial vendor orders, and inventory updates. Troubleshoot and resolve order, warranty, and delivery issues in coordination with vendors, carriers, and internal teams. Coordinate physical inventory activities and technology audits. Prepare current inventory reports, including lost, stolen, damaged, and targeted asset reports. Monitor stock levels to ensure equipment is available for deployment. Develop and update internal knowledge articles, FAQs, and other support resources. Follow warehouse safety guidelines and ensure assets are organized and securely stored. Collaborate with other teams to coordinate projects, complete assigned tasks, and resolve asset management incidents. Demonstrate professionalism, courtesy, and empathy when working with stakeholders. Perform other duties as assigned by the supervisor.

Required Qualifications:

Associate's degree in Information Technology, Business Administration, or a related field. Proven experience in asset management and IT deployment, preferably in an educational or large enterprise environment. Minimum of 5 years of desktop or computer support experience, including troubleshooting and routine maintenance of computers and peripheral equipment. Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, Teams, and SharePoint. Familiarity with IT Service Management (ITSM) and IT Asset Management (ITAM) tools, as well as database management. Strong organizational skills and ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills. High attention to detail and commitment to quality. Ability to follow procedures and prepare reports with accurate metrics. Ability to work under pressure, meet deadlines, and prioritize requests professionally and empathetically. Self-motivated and able to work in a fast-paced environment. Ability to lift and move equipment weighing up to 50 pounds without assistance. Valid driver's license and reliable transportation.

Preferred Qualifications:

Experience supporting Apple, HP, Lenovo, and Dell products. Experience in educational institutions or large enterprise IT environments. Experience coordinating technology deployments, warehouse operations, and physical inventory audits.

Skill Matrix:

IT Asset Management (ITAM) Technology Asset Lifecycle Management IT Deployment and Inventory Management Desktop and Computer Support

• 5+ Years Hardware Troubleshooting and Maintenance Apple, HP, Lenovo, and Dell Devices Microsoft 365: Word, Excel, Outlook, Teams, and SharePoint IT Service Management (ITSM)

Tools Database Management and Inventory Reporting Warehouse and Stockroom Operations Technology Delivery and Deployment Coordination Vendor, Warranty, and Carrier Issue Resolution Customer Service and Stakeholder Communication Physical Inventory and Technology Audits Knowledge Article and FAQ Development Position Requirements:

This is a fully onsite role in Detroit, MI, requiring onsite work five days per week. Local candidates only. Candidates must have reliable transportation and a valid driver's license. Candidates must be able to lift and move equipment weighing up to 50 pounds without assistance. At the time of hire, candidates will be required to complete a criminal background check through LiveScan, in accordance with applicable Michigan law and district requirements. Background check details will be provided at the point of hire.

About GSK Solutions Inc:

GSK Solutions Inc. is a leading IT services company specializing in consulting solutions and staff augmentation. We deliver high-quality, on-time, and cost-effective solutions, consistently exceeding client expectations with superior execution. #

GSKIT Pay:

$25.00

• $30.

00 per hour Expected hours: 40.0 per week

Work Location:

In person