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TEKsystems
Senior Desktop Support Technician
Job Description
Description TEKsystems is looking for an On-Site Support Technician to join one of our clients teams in Kansas City. The successful candidate will have at least 3-4+ years of professional technical support experience. This position will be front line technical support including but not limited to technical troubleshooting, computer setup, computer verification, communication issues, Web-ex conference help, teleconferencing help and other technical issues an employee may have. This individual should have some previous experience working in a help desk environment including some experience with data management, and communication as well as managing and deploying images in Intune. Savage is looking for people who have been in environments supporting 4,000+ users. And skills in command prompt, Ip config, ticket ques, troubleshooting, Intune, Citrix/VM, AD, Microsoft and Windows. Responsibilities /
Job Duties:
- Active Directory knowledge
- Group Policy concepts
- Microsoft applications knowledge (Excel/Word/etc.)
- Basic network knowledge- the ability to discern between a user issue or site outage. Command line knowledge.
- Support printers and other IT peripherals
- Experience Troubleshooting Windows Client operating systems
- Ideally has some Dell hardware experience
- Very important for candidate to be a self-starter, motivated by opportunities to add value to his/her position within the company Job Type & Location This is a Permanent position based out of Kansas City, MO.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Benefits
- Dental Insurance
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Missouri data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$53,765 / year median in Missouri
+2% projected growth