IT Support SpecialistPay:

$19.00-$20.00 per hour

Schedule:

Full-time, Monday-Friday Penmac Staffing is seeking an experienced IT Support Specialist for a client company. This full-time opportunity is ideal for a dependable, detail-oriented professional who enjoys solving technical problems, supporting employees, and helping maintain efficient IT operations. The IT Support Specialist will provide first-level technical support while assisting with help desk management, documentation, purchasing, and other critical IT functions.

Requirements for the IT Support Specialist Degree or pursuit of a degree in Information Technology, Computer Science, or a related field Previous experience in an IT support, help desk, or IT coordinator role preferred Strong understanding of computer hardware, software, and basic networking concepts Excellent troubleshooting and problem-solving skills Strong verbal and written communication skills Ability to manage multiple tasks and prioritize effectively Proficiency with Microsoft Office and common business applications Must be willing to submit to pre-employment screenings IT Support Specialist Responsibilities Provide first-tier technical support to end users via phone, email, and in person Troubleshoot and resolve basic hardware, software, and network issues Escalate complex technical issues to appropriate IT personnel when necessary Monitor and manage the IT help desk ticketing system Prioritize, assign, and track support tickets to ensure timely resolution Maintain accurate records of support requests and resolutions Prepare and process purchase orders for IT equipment, software, and services Coordinate with vendors regarding orders, invoicing, and software renewals Track and manage IT inventory and technology assets Create and maintain technical documentation, user guides, FAQs, and troubleshooting resources Assist with routine IT audits, compliance activities, and policy implementation Support IT projects and technology initiatives as needed Perform other duties as assigned Benefits and Compensation $19.00-$20.00 per hour Full-time, Monday-Friday schedule Opportunity to gain experience across multiple areas of information technology Collaborative work environment with opportunities for growth and development Apply online or contact Penmac Staffing for more information. Why Penmac Penmac Staffing offers affordable health insurance options with no waiting period! Long-term Penmac employees may participate in our 401k retirement savings plan and become participants in our employee stock ownership plan. We provide free, fast, and friendly help finding a job that matches your skills and schedule. About Penmac Staffing We have been placing people first since 1988. We offer temporary, temp-to-hire, long-term, and direct hire job opportunities in a variety of industries. Penmac, a 100% employee-owned company, operates over 30 offices in eight states. Penmac is an Equal Opportunity Employer. If you are interested in applying for this position please apply at www.penmac.com or call 417-859-4545