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Robert Half

IT Communication & Training Specialist

Career Insights for IT Specialist / Engineer

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What they do

An IT Specialist or Engineer provides information technology support for a business or organization. Coordinates installation, maintenance and upgrades of computer software and hardware. Maintains computer networks, monitors network security and provides database management. Manages communication with system users and vendors.

$75,900 / year median in Missouri

-0% projected decline

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Job Description

The Communication & Training Specialist is responsible for developing clear, engaging, and well-designed communications and training materials that support the adoption of university systems, processes, and initiatives. This role blends strong writing for training, web, and social media with visual design instincts, hands-on web development skills, and AI fluency, along with the ability to translate complex system functionality and process changes into content that end users can understand and apply. Working closely with business analysts, project managers, and system owners across the Data & Enterprise Applications team, the Communication & Training Specialist plays a key role in ensuring that changes to university technology and business processes are communicated effectively and that faculty, staff, and students are equipped with the training resources they need to succeed.