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Coinbase

IT Service Desk Engineer

Pay: Not specified

Posted: 6 weeks ago

Location: Mississippi (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/4/2026

Career Insights for Help Desk Technician / Analyst

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Based on Mississippi data

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$51,160 / year median in Mississippi

-14% projected decline

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Job Description

IT Service Desk Engineer #

NLX295415957

?% !

COMPARISON DETAILS

?% Education A survey of workers in the occupation Network and Computer Systems Administrators found that 63.07% had a Bachelor's Degree, 14.95% had an Associate's Degree (or other 2-year degree), and 8.80% had a Post-Secondary Certificate (awarded for training completed after high school) ?% Experience A survey of workers in the occupation Network and Computer Systems Administrators found that 52.01% had from 1 to 2 years of experience, 22.43% had from 2 to 4 years of experience, and 13.69% had from 6 to 8 years of experience. ¿Habla español? Nói tiếng Việt? Description Ready to do the most impactful work of your career?

Athttps:

//www.coinbase.com/careers. As an IT Service Desk Engineer on our IT team, you'll play a key role in keeping Coinbase employees productive and supported globally. You'll own complex Tier 2 escalations, solve issues across devices, applications, and cloud platforms, and help improve and scale the service desk as Coinbase grows. What you' ... See All Company Coinbase Source NLX Occupation Network and Computer Systems Administrators Openings Available 1 Location and Contact Information Work Location Jackson, 39203 USA Contact Information Jackson, 39203 USA Salary and Work Requirements

Work Hours Per Week Not Available Pay Range Min:

$0.00 Tips Not Earned Driver's License Not Required Minimum Age Not Available Tools Not Required Relocation Required Work Days Not Available Shifts Not Available An equal opportunity employer and program, MDES has auxiliary aids and services available upon request to those with disabilities. Those needing TTY assistance may call 601-493-9427. Funded by the U.S. Department of Labor through the Mississippi Department of Employment Security.