Weems Community Mental Health Center provides outpatient mental health services to children and adults across multiple counties. Our organization is committed to delivering compassionate care and support, fostering a positive environment for both clients and staff. We are seeking a dedicated IT Specialist to support our technology infrastructure and ensure the seamless operation of our computer systems. The ideal candidate will possess strong technical skills, excellent customer service abilities, and a proactive approach to resolving IT issues. This role offers an opportunity to contribute to a vital community organization by maintaining efficient and secure IT services. Provide technical support for hardware, software, and network issues across all organizational departments. Manage computer systems, including installation, configuration, updates, and troubleshooting of operating systems such as Windows and macOS. Maintain and support computer networking infrastructure, including LAN (Local Area Network), VPN (Virtual Private Network), firewalls, and switches. Assist users with desktop support tasks, ensuring minimal downtime and optimal system performance. Monitor and troubleshoot software applications. Support the management of IT infrastructure components such as servers, switches, and security devices to ensure system integrity. Collaborate with team members to implement security protocols, including firewall configurations and VPN access controls. Communicate effectively with staff at all levels to resolve issues promptly while providing clear guidance on technical matters. Proven experience in providing IT support within a professional environment, demonstrating strong problem-solving skills. Familiarity with computer hardware components and operating systems, including Windows, macOS, and Linux. Knowledge of computer networking concepts such as LAN setup, VPN configuration, and firewall management. Experience working with help desk ticketing systems is preferred. Experience with Hyper-V (preferred) Experience with Microsoft 365 (preferred) Strong communication skills with the ability to explain technical issues clearly to non-technical users. Ability to prioritize tasks effectively in a fast-paced setting while maintaining attention to detail. Join us in supporting community health through reliable technology solutions that empower our staff to serve effectively!

Pay:

From $35,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person