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K
K & K Systems
Technical Support
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54
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Job Description
Providing dedicated frontline customer support, including (but not limited to) hardware and software troubleshooting and diagnosis. Handling customer phone calls / requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems. Troubleshooting technical issues Working closely with Sales Dept and their customers with related technical issues. Troubleshooting products, devices, and other related equipment. Improves and maintains customer satisfaction. Create documentation for process and procedures as needed.
Job Type:
Full-time Pay:
$12.00 - $16.00 per hourBenefits:
Dental insurance Life insurance Paid time off Vision insuranceExperience:
Customer service: 1 year (Preferred) Technical support: 1 year (Preferred)Work Location:
In personBenefits
- Paid Time Off (PTO)
- Dental Insurance
- Vision Insurance
- Life Insurance