NextX Communications is expanding our team and looking for a Billings Montana based IT Helpdesk and Field Technician! Diagnosing User Issues. Delivering Exceptional Support. Can you Diagnose, Repair and Keep Systems Running Fast? Are you a person that actually likes working with End Users? Ready to build a career in a business that honors Real Talent? Well, you're reading this, that's good. This may be Your Opportunity. We are NextX, a Corporate Technology Provider proudly headquartered in Billings, Montana. From Day One, our Mission and Vision is focused on serving our customers with leading-edge support of their technology network. This is done by recruiting and retaining the talent that will evolve our daily business practice and work to define the perfect customer experience; One Client at a Time. That's where you come in... Keep reading, it gets better. NextX is expanding our team and looking for a Billings Montana based IT Helpdesk Technician , where our ideal candidate will enjoy starting their day at our office in the morning, working as part of a distributed team to ensure all client needs are met, team members are supported and driving in a company vehicle to the customer's location. The ideal candidate will handle multiple tickets and track multiple tasks to completion while ensuring that each customer is given your absolute best care. Ideally, our ideal candidate will find success in bringing the following skills to this opportunity: Proven History in working within a Ticketing System, like AutoTask or ConnectWise. Expert level in Verbal Communication, while driving Technical Issues to Resolution. Willingness to tackle complex hardware tasks. Working Knowledge of routers, switches and other networking devices Experience maintaining and troubleshooting document handling systems such as laser printers, scanners and others. Cash Handling experience is an asset. Remote Support Logins and Basic Customer/User Troubleshooting Skills Experience in working among a team, knowing when to ask for help. Certifications (ITF+, A+, Network+, CCNA, MCP, CET) are an obvious plus! Clean driving record and the ability to think creatively on the job! Now, let's talk about, Why you'd want to work here. Yes, we have benefits. In today's market, nearly everyone does.

The NextX Difference is:

We commit to training you on how to utilize our proven Service Processes, and support you, an empowered Intellectual Resource; each and every day. From new training opportunities to certification incentives, there are limitless ways in which our culture invests in the development of the people that make NextX Communications strong. Ready for the next step? We are highly confident that we will find the person that will best fit this opportunity. If you find that your history and skills are ideal for our position, Apply. Local candidates need only apply, as in-person interviews are required. No recruiters, please.

Job Type:

Full-time Pay:

$18.00 - $23.00 per hour

Benefits:

Dental insurance Health insurance Health savings account Professional development assistance Tuition reimbursement Application Question(s): If offered a position in writing, would you be able to pass a background check with credit check and drug screening? Do you have previous experience repairing or assembling electronics? Do you have previous experience working with document handling systems? This position involves paid driving throughout Montana and occasionally the surrounding states. Can you reliably drive in a company car to the client site on a daily basis?

Education:

Associate (Preferred) Ability to

Relocate:

Billings, MT 59101: Relocate before starting work (Required)

Work Location:

In person