IT Specialist
Job
Robert Half
Charlotte, NC (In Person)
Full-Time
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Job Description
Description We are seeking a motivated and technically skilled IT Specialist to support a growing organization. This is a hands-on opportunity for someone who enjoys solving technical problems, supporting end users, and improving IT systems and processes across a fast-paced operational environment. The ideal candidate is proactive, service-oriented, and comfortable working across hardware, software, networking, and infrastructure support. This role plays a key part in maintaining a stable, secure, and efficient IT environment while contributing to ongoing technology improvements and projects. Responsibilities
- Provide technical support for hardware, software, networking, telephone, and audio-visual systems
- Troubleshoot and resolve technical issues across Windows and Linux environments
- Assist with system monitoring, maintenance, security, backups, and overall IT performance
- Support end users with day-to-day IT needs and provide timely issue resolution
- Collaborate with internal teams and external vendors to maintain business technology systems
- Assist with implementation and improvement of IT processes, procedures, and documentation
- Participate in IT-related projects and support ongoing infrastructure initiatives
- Maintain documentation, knowledge sharing, and user training materials as needed
- Help ensure system reliability, security, and operational efficiency across the organization Requirements Qualifications
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field preferred
- Strong troubleshooting and problem-solving skills
- Exposure to Windows, Linux, networking, and general IT support concepts
- Familiarity with tools or technologies such as PowerShell, Splunk, Docker, or networking tools is a plus
- Strong communication skills and customer-focused mindset
- Ability to work independently and collaboratively in a team environment
- Eagerness to learn, adapt, and grow within an IT support and infrastructure role Technology Doesn't Change the World, People Do.
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