IT Specialist

IT Specialist Express Employment Professionals - 3.8 Fayetteville, NC Job Details Full-time Qualifications Customer service Cloud services Full Job Description We are seeking a highly skilled IT Specialist to support, maintain, and enhance our organization's technology infrastructure. The ideal candidate will have strong technical expertise, excellent problem‑solving abilities, and a commitment to delivering reliable, high‑quality IT support. Key Responsibilities Provide technical support for hardware, software, and network issues Install, configure, and maintain computer systems and applications Monitor system performance and troubleshoot outages Manage user accounts, permissions, and security protocols Maintain documentation for systems, processes, and procedures Assist with IT projects, upgrades, and system implementations Ensure compliance with cybersecurity best practices Qualifications Associate or Bachelor's degree in IT, Computer Science, or related field 2+ years of IT support or systems administration experience Strong knowledge of Windows/MacOS environments Experience with networking, firewalls, and cloud platforms Excellent communication and customer service skills

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