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Mindlance

Technical Support Analyst - Lead

Pay: $44.22–$45.75/hr
Posted: 4 weeks ago
Location: Zebulon, NC (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/2/2026

Career Insights for Technical Support Engineer / Analyst

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Based on North Carolina data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$57,160 / year median in North Carolina

-0% projected decline

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Job Description

Technical Support Analyst•Lead#26-22687 $44.22•45.75 per hour Zebulon, NC Onsite Job Description
Title:
Data Center Facilities Technician
Location:
49 Green Pace Road, Zebulon, NC, 27597 Shift•Monday•Friday 3pm to 12am
Duration:
10 Months•(Contract/Contract To Hire)
Description:
Bachelor Degree:
(Required, Preferred or Not Required) Not Required.
Role Responsibilities:
(what they will be doing) Responsibilities may include, but are not to limited to, receiving equipment deliveries, configuration of server cabinets, racking and cabling of devices, cable testing, troubleshooting hardware and cabling issues, and maintaining inventory and interface documentation.
Must Have Skills/Prior Experiences:
(Vendor should not submit any candidate that does not have these skills/prior experience.) Data Center experience. Operate and install computing equipment related to infrastructure and applications including servers, storage, network, and telecom. Familiarity with infrastructure cabling concepts. Troubleshooting skills to solve network issues. Good interpersonal and communication skills. Assist with shipping, receiving and distribution of equipment and hardware. EEO "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of•Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."