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Information Technology Systems Support (PES)
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What they do
A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
$84,343 / year median in New Hampshire
+0% projected growth
Job Description
Information Technology Systems Support (PES)
Peterborough Elementary School
Peterborough Elementary School - Peterborough, New Hampshire Job Details
Job ID:
5899959
Application Deadline:
Posted until filled
Posted:
Aug 24, 2026 12:00 AM (UTC)
Starting Date:
Immediately
Job Description
NEW HAMPSHIRE PUBLIC SCHOOLS
SCHOOL
ADMINISTRATIVE UNIT
#1
CONTOOCOOK
VALLEY SCHOOL DISTRICT
_____________________________________________________________________________
POSITION TITLE
Information Technology Systems Support
SUPERVISOR
District Systems Administrator
PAY RANGE
$24.00-$26.00 per hour (depending on education and experience)
Monday-Friday 8 hours/day, 206 days per year
Job Summary:
Under the direction of the District Systems Administrator, the Information Technology Systems Support is responsible for training, assisting, and supporting staff in the installation, configuration, operation and maintenance of assigned software and hardware systems. Must be able to assume assignments with a high degree of self-direction, proceed in an organized manner, understand how to research requirements and issues, provide documentation of work and procedures, and seek expert assistance where indicated. Excellent communication skills are essential. Regular interaction with users in a timely and professional manner is required.
Responsibilities:
Provide building-level tier 1 technical support for a wide range of software applications and equipment to students and staff
Become proficient in the use of all existing and newly acquired technology and software systems, in order to assist staff to access and maximize their use of such systems
Process work orders via helpdesk support system
Manage and perform hardware repairs and/or upgrades to district technology systems
Perform regular software upgrades on desktop, laptop and mobile technology systems
Maintain and develop, when necessary, technical documentation for providing instruction and reference
Maintain district-wide services (i.e. backup systems) as assigned by the District Systems Administrator
Install and maintain battery backup systems
Assemble and maintain furniture as needed for IT equipment (i.e. laptop storage racks, mobile computer carts, etc).
Maintain an accurate inventory of all district hardware systems
Support Staff with extensive knowledge of instructional tools, computers, peripherals and operating systems including, but not limited to the following:
Current Operating Systems:
Windows, iOS, Chrome OS, Android OS, etc.
Productivity Software:
i.e. Office, GAFE, various Curriculum Software
Support current classroom learning tools, (document cameras, printers, projectors, sound, etc…) and the capacity to integrate future systems
Performs other tasks and assumes other responsibilities as assigned by the District Systems Administrator
Experience:
Must possess a working knowledge of all major desktop and mobile platforms, including MacOS, Windows (server and desktop), ChromeOS, and iOS, including the ability to troubleshoot all platforms.
Experience with Google Suite preferred
Experience with PowerSchool preferred
Other Considerations and Requirements:
Ability to communicate needs in non-technical language and in a clear and understandable fashion
Must be comfortable with, and able to communicate to students of all ages in a technical support role as needed
Must be able to clearly, accurately, and effectively communicate through both written and verbal communication while acting as a member of a professional team.
Ability to work independently, and perform all job functions with minimal supervision
Must maintain a valid driver's license and reliable vehicle, and be willing to use said vehicle for transporting equipment, supplies, and tools on an as-needed basis
Please include a cover letter, resume, transcripts, certification information, and 3 recent letters of recommendation.
EQUAL OPPORTUNITY EMPLOYER
The Contoocook Valley School District is an Equal Opportunity Employer. The District is committed to providing a workplace that is free from discrimination and harassment based on age, color, creed, disability, gender identity, marital status, national origin, pregnancy, race, religion, sex or sexual orientation. The District will provide reasonable accommodations for employees and applicants with disabilities who otherwise meet the education, training and experience requirements specified in the pertinent job description(s).
Position Type:
Full-time
Salary:
$24 to $26 Per Hour
Benefits
- Dental Insurance