Job ID:

5899959\n

Application Deadline:

Posted until filled\n

Posted:

Yesterday\n

Starting Date:

Immediately\nJob Description\nSchool year position (plus additional days in the summer)\nMonday-Friday 8 hours/day\n

NEW HAMPSHIRE PUBLIC SCHOOLS

\nSCHOOL

ADMINISTRATIVE UNIT

#1\nCONTOOCOOK

VALLEY SCHOOL DISTRICT

\n_____________________________________________________________________________\n

POSITION TITLE

Information Technology Systems Support\n

SUPERVISOR

District Systems Administrator\n

Job Summary:

\nUnder the direction of the District Systems Administrator, the Information Technology Systems Support is responsible for training, assisting, and supporting staff in the installation, configuration, operation and maintenance of assigned software and hardware systems. Must be able to assume assignments with a high degree of self-direction, proceed in an organized manner, understand how to research requirements and issues, provide documentation of work and procedures, and seek expert assistance where indicated. Excellent communication skills are essential. Regular interaction with users in a timely and professional manner is required.\n

Responsibilities:

\nProvide building-level tier 1 technical support for a wide range of software applications and equipment to students and staff\nBecome proficient in the use of all existing and newly acquired technology and software systems, in order to assist staff to access and maximize their use of such systems\nProcess work orders via helpdesk support system\nManage and perform hardware repairs and/or upgrades to district technology systems\nPerform regular software upgrades on desktop, laptop and mobile technology systems\nMaintain and develop, when necessary, technical documentation for providing instruction and reference\nMaintain district-wide services (i.e. backup systems) as assigned by the District Systems Administrator\nInstall and maintain battery backup systems\nAssemble and maintain furniture as needed for IT equipment (i.e. laptop storage racks, mobile computer carts, etc).\nMaintain an accurate inventory of all district hardware systems\nSupport Staff with extensive knowledge of instructional tools, computers, peripherals and operating systems including, but not limited to the following:

Current Operating Systems:

Windows, iOS, Chrome OS, Android OS, etc.\n

Productivity Software:

i.e. Office, GAFE, various Curriculum Software\nSupport current classroom learning tools, (document cameras, printers, projectors, sound, etc…) and the capacity to integrate future systems\nPerforms other tasks and assumes other responsibilities as assigned by the District Systems Administrator\n

Experience:

\nMust possess a working knowledge of all major desktop and mobile platforms, including MacOS, Windows (server and desktop), ChromeOS, and iOS, including the ability to troubleshoot all platforms.\nExperience with Google Suite preferred\nExperience with PowerSchool preferred\n

Other Considerations and Requirements:

\nAbility to communicate needs in non-technical language and in a clear and understandable fashion\nMust be comfortable with, and able to communicate to students of all ages in a technical support role as needed\nMust be able to clearly, accurately, and effectively communicate through both written and verbal communication while acting as a member of a professional team.\nAbility to work independently, and perform all job functions with minimal supervision\nMust maintain a valid driver's license and reliable vehicle, and be willing to use said vehicle for transporting equipment, supplies, and tools on an as-needed basis\nPlease include a cover letter, resume, transcripts, certification information, and 3 recent letters of recommendation.\n

EQUAL OPPORTUNITY EMPLOYER

\nThe Contoocook Valley School District is an Equal Opportunity Employer. The District is committed to providing a workplace that is free from discrimination and harassment based on age, color, creed, disability, gender identity, marital status, national origin, pregnancy, race, religion, sex or sexual orientation. The District will provide reasonable accommodations for employees and applicants with disabilities who otherwise meet the education, training and experience requirements specified in the pertinent job description(s).

Position Type:

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