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powersolution.com

IT Field Technician - Temp

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$61,468 / year median in New Jersey

-0% projected decline

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Job Description

IT Field Technician - Temp powersolution.com Midland Park, NJ Job Details Temporary $27 an hour 23 hours ago Qualifications Desktop computer repair Data migration In-person customer service Hardware maintenance Windows Network infrastructure Driver's License Computer hardware Desktop (troubleshooting support) Networking equipment (troubleshooting support) Windows Server administration Desktop administration Full Job Description IT Company / Managed Service Provider is currently seeking a Temporary IT Field Technician to join our team. Employment term is estimated to last 3 to 6 months. Candidates will be based out of our Midland Park, NJ office and will be responsible the majority of onsite work. As an IT Field Technician, you will perform onsite installation and maintenance support on a variety of computer hardware, printers, network gear, and general troubleshooting. This position does require traveling to our clients' locations to perform onsite maintenance. Position would be 60% onsite, 40% in-house. Candidates must have their own means of travel. Most of our clients are within an hour of our Midland Park, NJ office. Travel is reimbursed based on distance. When not traveling to our client's location, candidate will be expected to assist system setups, tier 1 support tickets, project work, as well as other assigned duties Off hours and weekend work may be required, but is minimal. Candidates must be able to work with minimal supervision and possess the ability to find solutions to problems without supervisor intervention. Some of the hardware you will be working with is as follows: Windows Servers Windows PC's / Laptops Cabling Switches Printers Typical Duties Install new PCs Migrate data from old PC to new PC Setup and install printers Setup and install network hardware, such as switches General IT troubleshooting such as connection issues, PC boot up issues, printing issues, etc. Computer peripheral installs Hardware pickup / drop off Blue Screen of Death (BSOD) troubleshooting Additional troubleshooting that can be not done remotely During times not onsite, take level 1 tickets and resolve issues remotely
Requirements:
College degree, related technical degree preferred. Can be replaced with work experience. 1+ years' experience troubleshooting computer hardware and networking issues Basic Microsoft Windows knowledge Basic Microsoft Server knowledge Basic Server hardware knowledge PC Migration knowledge Basic understanding of networking Must be able to lift at least 50 pounds on a consistent basis Valid driver's license and a good driving record Must have reliable transportation as this role services the metro and surrounding areas Good communication and organizational skills Enjoys providing
EXCELLENT
customer service
Bonus Skills:
CompTIA certifications such as A+, Network+, and/or Security+ Microsoft Certifications Other industry certifications
Previous Managed Service Provider Experience Perks:
All the coffee you can drink (within medical limits) Open, low key, and friendly working environment Various team building events throughout the year
No Agencies/Recruiters Please Job Type:
Full-time Schedule:
8 hour shift
Work Location:
In person
Pay:
$27.00 per hour
Work Location:
In person